Returns & Refunds
30-Day Money-Back Guarantee
Not completely satisfied with your purchase? Whatever the reason, we'll make it right with a full refund or replacement, no questions asked.
To make a return:
Contact us at contact@vitaflowmedical.com with your order number and reason for return. We’ll contact you within 24 hours with return instructions.
Pack items securely in original packaging and ship to the address provided.
Once we receive and inspect your return, we'll process your refund within 3-5 business days to your original payment method.
Products are eligible for return if:
Products are unopened
Items were purchased less than 30 days ago
Products are damaged or defective (any time)
Incorrect items received
Products are not eligible for return if:
Products have been opened
Products were improperly stored after delivery
Items were purchased more than 30 days ago
Products don’t have proof of purchase